IT Managed Services
M2 Digital's innovative IT Managed Services is our pro-active IT support approach. Our technicians manage all IT systems in your business and offer continual support ensuring your system is operational.
Read More
Technical Support Services
Our technical support service gives you the flexibility to contact our experienced IT technicians as and when required. This is our traditional 'break/fix’ approach to IT.
Read More
Technical Support
We may require an on-site visit to resolve your issues, but where possible we will endeavour to assist you remotely so that a resolution can be achieved quicker.
With M2 Digital’s technical support service you receive the benefit of an hourly fee, without any long-term contracts. We also offer optional bulk pre-paid hours at discounted rates.
System planning and scheduled appointments can also be arranged in order to reduce any issues or irregularities with your system. However, if you really want a pro-active approach to your IT, check out our Managed Service solution.
IT Managed Services
We have designed thorough and supportive Service Level Agreements (SLA) to ensure we maximise your IT and minimise your downtime. Your SLA is a contract between you and ourselves, specifying in measurable terms, what services we provide including set KPI for delivery of service.
We recommend SLA's to our larger clients that require pro-active support with a fixed-price structure.
With different Managed Service levels available, as well as a range of options, plans are customisable to you and your business' needs.
Additional Services
Hardware/Software
All requirements for hardware and software whether it is monitors, PC’s, hard drives or parts can be acquired, delivered and installed.
Customised Software
Our team of programmers are able to provide your business with custom-made software to fulfill a variety of needs.
E-COMMERCE
We can provide your business with a customised internet-based shopping cart to allow you to sell your products online to anyone, anywhere in the world. Full turnkey software development and installation is provided. Installation and set-up of our own, as well as third-party supplied software.
Internet & Security Design and Implementation
Complete network design, including firewall protection, routing, port forwarding, masquerading, security policies, multiple network interfaces, accounting, speed throttling, port and service.
Operating Systems Implementation & Configuration (Linux Specialists)
Complete install or upgrade of all versions of Linux and Windows environments. Installation and configuration of all aspects of the server, including user management and security.